Privacy Policy

1. Introduction

nos79 ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you access or use the nos79 online betting platform at https://nos79.cam (the "Platform") and associated services.

This Privacy Policy applies to all users who access, register for, or use nos79 services, including residents of Indonesia who create accounts, make deposits, place bets, and interact with our customer support. By using the nos79 Platform, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy.

We take your privacy seriously and operate in accordance with international data protection standards. This policy should be read in conjunction with our Terms and Conditions, which govern your use of the nos79 Platform. If you do not agree with this Privacy Policy, you should immediately discontinue use of our services.

2. Information We Collect

nos79 collects personal information from users through various channels during account registration, platform usage, and customer interactions. The types of information we collect include:

2.1 Information You Provide Directly

When you register for a nos79 account, you voluntarily provide the following personal information:

• Identity Information: Full legal name (as it appears on your Indonesian Identity Card or KTP), date of birth, nationality, and gender.
• Contact Information: Residential address in Indonesia, email address, and mobile phone number.
• Account Credentials: Username and password that you create for login authentication.
• Financial Information: Indonesian bank account details (bank name, account number, account holder name) for deposits and withdrawals; transaction history including deposit amounts, withdrawal requests, and payment method information.
• Verification Documents: Copies of government-issued identification documents such as your KTP (Indonesian Identity Card), passport, driving license, utility bills, bank statements, or other documents requested for Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance verification.
• Communication Content: Messages, inquiries, complaints, or feedback you send to nos79 customer support via live chat, email, WhatsApp, or other communication channels.

2.2 Information Collected Automatically

When you access and use the nos79 Platform, we automatically collect certain technical and usage information:

• Device Information: Device type (desktop, mobile, tablet), operating system, browser type and version, screen resolution, and device identifiers.
• Connection Information: IP address, internet service provider (ISP), connection type, and approximate geographic location based on IP address.
• Usage Data: Pages visited, features accessed, links clicked, time spent on pages, referring websites, search queries, betting patterns, game preferences, and session timestamps.
• Transaction Data: Complete history of bets placed (including bet type, stake amount, odds, selection, event details, settlement status), deposits made, withdrawals requested, bonus claims, and account balance changes.
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, pixels, and similar technologies as described in Section 7 of this policy.

2.3 Information from Third-Party Sources

nos79 may receive information about you from third-party sources for verification, fraud prevention, and compliance purposes:

• Payment Processors: Transaction verification data from Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) to confirm deposit and withdrawal processing.
• Identity Verification Services: Information from third-party KYC and identity verification providers to validate your documents and prevent identity fraud.
• Fraud Detection Services: Data from fraud prevention databases, self-exclusion registries, and industry watchlists to identify high-risk accounts and prevent problem gambling.
• Publicly Available Sources: Information available in public records or databases that may be used to verify your identity or assess account risk.

3. How We Use Your Information

nos79 uses the personal information we collect for the following legitimate business purposes:

3.1 Account Management and Service Provision

• Creating and maintaining your nos79 user account
• Processing your deposits, bets, and withdrawal requests
• Verifying your identity and age (21+ requirement for Indonesian users)
• Authenticating your login and protecting against unauthorized account access
• Providing customer support and responding to your inquiries
• Processing bonus claims and applying promotional offers
• Managing your VIP tier status and loyalty rewards

3.2 Legal and Regulatory Compliance

• Complying with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
• Preventing fraud, money laundering, terrorist financing, and other illegal activities
• Detecting and preventing underage gambling (enforcing 21+ age restriction)
• Responding to legal requests from law enforcement or regulatory authorities
• Maintaining records as required by applicable gambling regulations and tax laws
• Conducting internal audits and risk assessments

3.3 Platform Security and Fraud Prevention

• Monitoring for suspicious activity, betting patterns, or account anomalies
• Identifying duplicate accounts, bonus abuse, and Terms violations
• Protecting against hacking, phishing, denial-of-service attacks, and other cyber threats
• Investigating disputes, complaints, or alleged Terms breaches
• Enforcing our Terms and Conditions and other platform policies

3.4 Service Improvement and Analytics

• Analyzing user behavior to improve platform functionality, game selection, and user experience
• Conducting statistical analysis, market research, and performance testing
• Developing new features, games, and betting markets based on user preferences
• Optimizing website performance, load times, and mobile responsiveness
• Understanding which games, sports, and features are most popular among Indonesian users

3.5 Marketing and Communications (With Consent)

• Sending promotional emails about bonuses, special offers, and new games (only if you have opted in to marketing communications)
• Notifying you of relevant promotions based on your betting preferences and history
• Providing personalized content and recommendations tailored to your interests
• Sending transactional notifications about deposits, withdrawals, bet settlements, and account activity (these are not marketing communications and cannot be opted out of)

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email or by contacting customer support. Opting out of marketing does not affect transactional notifications necessary for account operation.

4. Data Sharing and Disclosure

nos79 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following limited circumstances:

4.1 Service Providers and Business Partners

We share personal data with trusted third-party service providers who assist in operating the nos79 Platform and delivering services to you. These service providers include:

• Payment Processors: Indonesian banks and payment gateways that process your deposits and withdrawals (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon).
• Game Providers: Third-party game developers and live casino suppliers who provide the games available on nos79.
• Identity Verification Services: KYC and AML compliance providers that verify your identity documents and check against fraud databases.
• Customer Support Tools: Live chat platforms, ticketing systems, and CRM software used to manage customer inquiries.
• Analytics Providers: Services that help us analyze platform usage, user behavior, and performance metrics.
• Cloud Hosting and Infrastructure: Secure server and data storage providers that host the nos79 Platform.

All third-party service providers are contractually obligated to protect your data, use it only for the specific purposes we authorize, and comply with applicable data protection laws. We conduct due diligence to ensure our partners maintain appropriate security standards.

4.2 Legal Obligations and Law Enforcement

nos79 may disclose your personal information if required by law or if we believe in good faith that such disclosure is necessary to:

• Comply with legal obligations, court orders, subpoenas, or regulatory requests from authorities in Indonesia or other jurisdictions
• Cooperate with law enforcement investigations into fraud, money laundering, terrorism financing, or other criminal activity
• Protect the rights, property, or safety of nos79, our users, or the public
• Enforce our Terms and Conditions or investigate suspected violations
• Respond to claims that content on our Platform violates the rights of third parties

4.3 Business Transfers

In the event that nos79 undergoes a business transition such as a merger, acquisition, corporate restructuring, sale of assets, or bankruptcy, your personal information may be transferred to the successor entity as part of the transaction. We will notify affected users via email or prominent platform notice before any such transfer occurs, and the acquiring entity will be bound by the terms of this Privacy Policy.

4.4 Aggregated and De-Identified Data

nos79 may share aggregated, anonymized, or de-identified data that does not personally identify you with third parties for research, analytics, marketing, or other business purposes. For example, we may publish statistics about betting trends, popular sports markets, or average deposit amounts without revealing individual user information.

5. Data Security Measures

nos79 employs robust technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

5.1 Technical Security Controls

• Encryption: All data transmitted between your device and nos79 servers is encrypted using 256-bit SSL/TLS encryption, the same standard used by Indonesian banks for online banking.
• Secure Data Storage: Personal information stored in our databases is encrypted at rest using industry-standard encryption algorithms.
• Firewalls and Intrusion Detection: Our servers are protected by enterprise-grade firewalls, intrusion detection systems, and regular vulnerability scanning.
• Access Controls: Access to personal data is restricted to authorized nos79 employees who need the information to perform their job functions. All access is logged and monitored.
• Two-Factor Authentication: We offer optional two-factor authentication (2FA) for user accounts to add an extra layer of login security.

5.2 Organizational Security Measures

• Regular security audits and penetration testing by independent cybersecurity firms
• Employee training on data protection, privacy best practices, and information security policies
• Confidentiality agreements signed by all employees and contractors with access to user data
• Incident response procedures to quickly detect, contain, and remediate security breaches
• Regular backups of data to secure, geographically distributed locations to prevent data loss

5.3 Your Role in Security

While nos79 implements strong security measures, you also play a critical role in protecting your account:

• Choose a strong, unique password and never share it with anyone
• Enable two-factor authentication if available in your account settings
• Log out of your account when using shared or public devices
• Keep your email address and phone number up to date for security notifications
• Be cautious of phishing emails that impersonate nos79 - we will never ask for your password via email
• Report any suspicious account activity to customer support immediately

Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your personal information.

6. Data Retention Period

nos79 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our Terms and Conditions.

6.1 Active Account Data Retention

While your nos79 account remains active, we retain all personal information, transaction history, betting records, and communication logs necessary to provide services, maintain account security, and comply with regulatory requirements.

6.2 Closed Account Data Retention

If you close your nos79 account (either voluntarily or due to Terms violations), we will retain certain personal information for the following minimum periods:

• Identity and KYC documents: 7 years from account closure (required for AML compliance and potential legal disputes)
• Financial transaction records: 7 years from the date of the last transaction (required for tax reporting and auditing purposes)
• Betting history: 5 years from account closure (required for dispute resolution and regulatory reporting)
• Communication records: 3 years from account closure (for reference in case of future complaints or legal claims)
• Marketing consent records: 3 years from withdrawal of consent (to ensure we do not re-add you to marketing lists)

After the applicable retention period expires, we will securely delete or anonymize your personal information so that it can no longer identify you. Anonymized data may be retained indefinitely for statistical analysis.

6.3 Legal Holds and Extended Retention

In certain circumstances, we may need to retain personal information beyond standard retention periods:

• If your account is subject to an ongoing investigation, dispute, or legal proceeding
• If we receive a legal hold notice, court order, or regulatory request requiring data preservation
• If retention is necessary to establish, exercise, or defend legal claims
• If you have an unresolved balance (positive or negative) on your account

7. Cookies and Tracking Technologies

nos79 uses cookies, web beacons, pixels, and similar tracking technologies to enhance your browsing experience, analyze platform usage, and deliver personalized content.

7.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They allow the website to recognize your device on subsequent visits and remember information about your preferences and activities. Cookies do not contain personally identifiable information unless you have previously provided it to the website.

7.2 Types of Cookies We Use

Essential Cookies: These cookies are necessary for the nos79 Platform to function properly. They enable core functionality such as user authentication, account login, session management, and security features. You cannot opt out of essential cookies, as the Platform will not work without them.

Performance Cookies: These cookies collect information about how users interact with our Platform, including pages visited, error messages encountered, and time spent on pages. We use this data to identify technical issues, optimize performance, and improve user experience. Performance cookies do not identify you personally - all data is aggregated.

Functionality Cookies: These cookies remember your preferences and settings, such as language selection, preferred odds format, and interface customization. They enhance your user experience by personalizing the Platform to your preferences.

Targeting/Advertising Cookies: These cookies track your browsing behavior to deliver personalized promotional content and measure the effectiveness of marketing campaigns. They may be set by nos79 or third-party advertising partners. You can opt out of targeting cookies through your browser settings.

7.3 Managing Cookie Preferences

Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. Be aware that disabling certain cookies may affect Platform functionality and prevent you from accessing certain features.

To manage cookies in common browsers:

• Google Chrome: Settings > Privacy and Security > Cookies and other site data
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Microsoft Edge: Settings > Privacy, Search, and Services > Cookies and site permissions

For more information about cookies and how to control them, visit www.aboutcookies.org or www.allaboutcookies.org.

8. Your Privacy Rights

nos79 respects your privacy rights and provides mechanisms for you to access, correct, delete, and manage your personal information.

8.1 Right to Access

You have the right to request a copy of the personal information nos79 holds about you. This includes your account profile, transaction history, betting records, KYC documents, and communication logs. To request your data, contact customer support with your account details. We will provide the information in a commonly used electronic format within 30 days of your request.

8.2 Right to Rectification

If any personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request correction. You can update most information directly in your account settings (email, phone number, address). For changes to your legal name or date of birth, contact customer support with supporting documentation (e.g., updated KTP, marriage certificate).

8.3 Right to Deletion (Right to be Forgotten)

You have the right to request deletion of your personal information in certain circumstances, such as:

• The information is no longer necessary for the purposes it was collected
• You withdraw consent and there is no other legal basis for processing
• You object to processing and there are no overriding legitimate grounds
• The information was processed unlawfully

Note that we may not be able to delete your information if retention is required for legal compliance (e.g., AML record-keeping obligations), to establish or defend legal claims, or to fulfill contractual obligations. In such cases, we will restrict processing instead of deletion.

8.4 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format (e.g., CSV, JSON) and to transmit that data to another service provider. Data portability applies to information you provided to nos79 and information processed based on your consent or contract performance.

8.5 Right to Object

You have the right to object to processing of your personal information for direct marketing purposes at any time. You can opt out of marketing emails by clicking "unsubscribe" in any promotional message or by adjusting your communication preferences in account settings. You may also object to processing based on legitimate interests by contacting customer support with your reasons.

8.6 Right to Restriction of Processing

In certain situations, you have the right to request that we restrict processing of your personal information (i.e., store it but not actively use it). This applies when you contest the accuracy of data, when processing is unlawful but you don't want deletion, or when we no longer need the data but you need it for legal claims.

8.7 Exercising Your Rights

To exercise any of these privacy rights, contact nos79 customer support via email at [email protected], live chat, or WhatsApp. Provide your full name, account username, and a clear description of your request. We may ask for additional information to verify your identity before processing the request. We will respond to valid requests within 30 days or notify you if more time is needed.

9. Children's Privacy Protection

nos79 is committed to protecting the privacy of minors. Our services are intended exclusively for adults aged 21 and older, in accordance with Indonesian law and responsible gaming standards.

We do not knowingly collect, use, or solicit personal information from individuals under the age of 21. If we discover that we have inadvertently collected information from a person under 21, we will immediately delete that information, close the account, void all bets, and return deposits (minus any winnings).

If you are a parent or guardian and believe your child has provided personal information to nos79, please contact customer support immediately at [email protected]. We take underage gambling very seriously and will cooperate fully to investigate and resolve any such incidents.

nos79 employs age verification technologies and manual document review during the KYC process to prevent underage access. All users must verify their identity with a government-issued ID (KTP, passport) showing their date of birth before being permitted to deposit or place bets.

10. Changes to This Privacy Policy

nos79 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this policy, we will notify you through one or more of the following methods:

• Posting a prominent notice on the nos79 homepage announcing the policy update
• Sending an email notification to the email address associated with your account
• Displaying an in-platform notification or pop-up when you next log in
• Updating the "Last Updated" date at the top of this Privacy Policy

We encourage you to review this Privacy Policy periodically to stay informed about how nos79 collects, uses, and protects your personal information. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated Privacy Policy.

If you do not agree with any changes to this policy, you must stop using nos79 services and may request account closure. We will process your request in accordance with Section 6 (Data Retention) and Section 8 (Your Privacy Rights).

11. Contact Information for Privacy Inquiries

If you have questions, concerns, or complaints regarding this Privacy Policy or nos79's data handling practices, please contact us through the following channels:

Document Version: Privacy Policy v2.1 | Last Updated: January 1, 2026

Thank you for trusting nos79 with your personal information. We are committed to maintaining the highest standards of data protection and transparency in all our operations.